Privacy Policy

Eco Jet Wash Services

Effective Date: 1.1.25

Eco Jet Wash Services ("we", "us", or "our") is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Eco Jet Wash Services

ecojetwashservices@gmail.com | +44 7983354007

2. What Information We Collect

We may collect and process the following personal data:

  • Identity Information: Full name, title

  • Contact Information: Address, phone number, email address

  • Service Details: Information relevant to your booking and property

  • Payment Information: (Only if necessary and processed via secure third-party processors)

  • Communication Records: Emails, messages, and feedback related to service

3. How We Collect Information

We collect information in the following ways:

  • Directly from you when you contact us, request a quote, or book a service

  • Through our website or social media platforms

  • When you complete online forms or surveys

  • Via third-party payment processors (e.g., Stripe, PayPal) for payment details, if applicable

4. How We Use Your Information

We use your personal data to:

  • Provide and manage our services

  • Respond to enquiries and communicate service updates

  • Maintain internal records and invoicing

  • Improve our services and customer experience

  • Comply with legal and regulatory obligations

5. Lawful Basis for Processing

We process your data based on:

  • Contractual obligation: To fulfil our services to you

  • Legitimate interest: To manage our operations efficiently

  • Legal obligation: To meet UK legal requirements

  • Consent: Where you have given us permission (e.g., marketing emails)

6. Data Sharing and Storage

We do not sell or rent your personal data. We may share your information with:

  • Trusted third-party service providers (e.g., payment processors, IT providers)

  • Regulatory bodies when required by law

All data is stored securely in the UK or with providers compliant with UK GDPR standards.

7. Data Retention

We keep your data for as long as is necessary to fulfil the purposes outlined in this policy, including any legal, accounting, or reporting requirements. Typically, data is retained for up to 6 years in accordance with HMRC guidelines.

8. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal data where applicable

  • Object to or restrict how we use your data

  • Withdraw consent (where applicable)

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us at ecojetwashservices@gmail.com

9. Cookies and Website Tracking

Our website may use cookies to enhance user experience and analyse traffic. You will be informed of any cookies via a cookie banner with an option to opt in or out.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website or provided upon request.